Educated Palate Restaurant
4th and Mission
88 4th St, San Francisco, CA 94103
Breakfast: Tuesday November 7th &
Wednesday, November 8th
9:00 – 10:30 AM PST
Lunch: Tuesday, November 7th, 11:30 AM – 2 PM PST*
Modernizing Insurance Contact Centers with Salesforce & Vlocity
Don’t miss out on critical business opportunities because of legacy service platforms. Learn how to modernize with Salesforce Service Cloud and hear how CaliforniaChoice, the original group private exchange in California, implemented Vlocity's Contact Center, giving them a 360-degree view into all customer data. Transform your future by increasing engagement and improving your speed.
Ron Goldstein, President & CEO, CHOICE Administrators
Lunch: Wednesday, November 8th, 11:30 AM – 2 PM PST*
Inspire Your Customers with Salesforce Communities
Come hear a top thought leader and Salesforce product manager share how Salesforce can provide the tools for you to transform your business. Hear from the security mind-set as Tom Mirrione of Symantec walks through his experience of leveraging Community Cloud to engage customers and partners. David Green, Director of Salesforce's Community Cloud Product Management team, will also discuss leveraging Community Cloud to increase value and drive channel growth.
Thomas Mirrione, Senior Director, Symantec
David Green, Director of Community Cloud Product Management, Salesforce
*Lunch will be served starting at 11:30 AM and speakers will begin at 12:15 PM. Q&A to follow until 2 PM.